Frequently Asked Questions
Does funding come from a government agency?
No. One hundred percent of the funds for our mission come from neighbors helping neighbors.
What are the family qualifications?
The household must include children age 16 and under, meet the applicable income criteria, provide required proof, and confirm it is not seeking duplicate assistance elsewhere.
What salaries does the team receive?
None. We pay no salaries or volunteer expenses, maintain no year-round office, and keep operating costs minimal.
Where are donations spent?
Donations are spent in Clinton County, serving local families throughout the county.
How does a family apply?
Families complete an income-verification process and must meet the eligibility guidelines. See the How to Apply page for details.
How can I help?
The Bureau accepts cash donations, new toys, new children's clothing, knit goods, and new bicycles. Volunteer opportunities are especially important in November and December.
How can I ask a question?
Email [email protected] or call 518-562-1253.
Where do I mail monetary donations?
The Christmas Bureau, PO Box 1253, Plattsburgh, NY 12901.